Contact Us

Welcome to Hydraclean. Whether you’re new to us or a long-standing customer, there are several ways to get in touch with us.

On this page, you will find telephone, email and postal contacts for both our service centres. You will also find below some frequently asked questions that you may find useful before contacting us.

Hydraclean Ltd : Head Office

Unit 7
Cromwell Road

0161 430 5100

Hydraclean Ltd : Southern Office

Unit 7 Turnpike Farm
Potton Road

01767 313028

Please review our FAQ below for answers to many of the most commonly asked questions about Hydraclean, our products and services

What happens when an outbreak of Legionnaires Disease occurs?

An outbreak is defined as two or more confirmed cases of legionellosis occurring in the same locality within a six-month period.

It is the responsibility of the Proper Officer for the declaration of an outbreak. The Proper officer is usually a Consultant in Communicable Disease Control (CCDC). In Scotland, it is the Consultant in Public Health Medicine (CPHM).

Local authorities will have established incident plans to investigate major outbreaks of infectious disease including legionellosis. These are activated by the Proper Officer who invokes an outbreak Committee, whose primary purpose is to protect public health, and prevent further infection. This will normally be set up to manage the incident and will involve representatives of all the agencies involved

The local authority, CCDC or EHO acting on their behalf may make a site visit and request the shutting down of any processes which are capable of generating and disseminating airborne water droplets. They may take water samples and ensure emergency disinfection is undertaken.

How often should I carry out a legionella risk assessment?

According to the HSC approved code of practice for legionella (L8), the assessment should be reviewed regularly (at least every 2 years) and whenever there is reason to suspect that is no longer valid, for example:

  • » where there have been changes to plant, the water system or its use;
  • » where there have been changes to the use of the building;
  • » where new information about risk or control measures has become available;
  • » where monitoring indicates that control measures are no longer effective.

How much does a risk assessment cost?

The cost of a risk assessment is entirely dependent on the amount of water services in use at the property. We offer a free consultancy meeting to assess your needs.

Do all work places need a legionella risk assessment?

The HSC approved code of practice for legionella (L8) applies to any undertaking involving a work activity and to premises controlled in connection with a trade, business or other undertaking where water is used or stored and where there is a means of creating and transmitting water droplets which may be inhaled, thereby causing a reasonably foreseeable risk of exposure to legionella bacteria. In short – if you have water on site that people can be exposed to, you need to assess and manage the risk from legionella bacteria.